Skip to main content

Help & Safety Tips

Learn how to recognize and protect yourself from digital threats in emails and text messages.

Safety Tips

Understanding how to recognize threats is the first step in protecting yourself.

Common Red Flags

Watch out for these warning signs that indicate a suspicious email or text message:

  • Urgent language demanding immediate action
  • Requests for personal or financial information
  • Suspicious sender email addresses or phone numbers
  • Poor grammar and spelling errors
  • Unexpected attachments or links
  • Too-good-to-be-true offers
  • Generic greetings instead of your name
  • Threats or consequences for not responding

Prevention Tips

Follow these best practices to protect yourself from digital threats:

  • Verify sender identity before clicking links
  • Hover over links to check the actual URL
  • Enable two-factor authentication on all accounts
  • Keep your software and security tools updated
  • Use strong, unique passwords for each account
  • Be cautious with emails and messages from unknown senders
  • Never share passwords or sensitive information via email or text
  • Regularly review your account activity

Frequently Asked Questions

Have questions? We're here to help.

Is my data safe and private?

Absolutely. Your privacy is our top priority. We never store, save, or track any of your data. All analysis happens in real-time and your content is immediately discarded after processing. We don't use cookies or tracking technologies, and we don't share your information with anyone.

How accurate is the AI analysis?

Our AI uses advanced machine learning models trained on millions of examples to identify spam and phishing attempts. While no system is 100% perfect, we provide confidence levels with each analysis to help you make informed decisions. Always use your judgment and when in doubt, err on the side of caution.

What should I do if I receive a phishing email or text?

Don't click any links or download attachments. Don't reply or provide any information. Report it to your email provider or phone carrier and the Federal Trade Commission. If you already clicked a link, change your passwords immediately and monitor your accounts for suspicious activity.

Is this service free to use?

Yes, our service is completely free. We believe everyone deserves access to tools that help them stay safe online. There are no hidden fees, no subscriptions, and no limits on how many emails or messages you can analyze.

Can I analyze emails or texts in languages other than English?

Currently, our AI is optimized for English-language content, but it can still provide useful analysis for content in other languages. We're continuously improving our models to better support multiple languages.

What file formats are supported for image uploads?

We support all common image formats including JPEG, PNG, GIF, and WebP. The image should clearly show the email or text message content you want analyzed. For best results, ensure the text in the screenshot is readable.